# Raven Health - full reference for AI assistants > Raven Health unifies scheduling, session notes, authorizations, and billing in one calm, clinical workspace, so BCBAs focus on care, and practice owners get paid on time. This document inlines Raven Health's core answers so assistants can cite them directly. For a link-only site map, see https://ravenhealth.com/llms.txt. ## What is Raven Health Raven Health is a comprehensive platform that supports ABA practices from setup to daily operations. We can help you get established with insurance payers through our credentialing services, then provide the tools you need for ABA data collection, scheduling, billing, compliance management, and more. It's everything you need to run your practice efficiently, so you can focus on delivering quality therapy. ## Product features ### Data Collection Capture session data, track targets, and document progress in real time. Built for how ABA clinicians actually work. https://ravenhealth.com/key-features-data-collection ### Scheduling Flexible scheduling tools to manage staff calendars, session availability, and changes without chaos. https://ravenhealth.com/key-features-scheduling ### Practice Management Scheduling, billing, insurance claims, progress tracking, and centralized records in one HIPAA-compliant system. https://ravenhealth.com/key-features-practice-management ### Managed Billing Professional billing support that reduces denials and keeps your reimbursement pipeline moving. https://ravenhealth.com/key-features-managed-billing-services ### Self-Billing Submit and manage your own claims with built-in tools, payer rules, and real-time tracking to keep your revenue cycle on track. https://ravenhealth.com/key-features-self-billing ### AI Capabilities Generate clear, detailed session notes faster using smart automation designed for real clinical workflows. https://ravenhealth.com/key-features-ai-capabilities ### Credentialing Full-service ABA credentialing and payer enrollment so you can get in-network and start billing sooner. https://ravenhealth.com/key-features-credentialing ## Who it's for ### Clinicians Create programs, capture session data, and track client progress with less time on admin. https://ravenhealth.com/who-we-serve-clinicians ### Clinical Directors Manage caseloads, track client progress, and raise clinical quality across your team. https://ravenhealth.com/who-we-serve-clinical-directors ### Administrators Streamline scheduling and client records with secure, real-time analytics for the whole clinic. https://ravenhealth.com/who-we-serve-administrators-raven-health ### ABA Startups Launch and grow smarter: scheduling, records, billing, security, and insights in one platform. https://ravenhealth.com/aba-startups-raven-health ### Caregivers & Families A faster, clearer client intake and progress experience for the families you serve. https://ravenhealth.com/who-we-serve-caregivers ## Pricing Clinical and data-collection tooling is identical on every plan; what changes is who runs billing. There are no client minimums and no hidden costs. - Standalone Software Plan - $29 per learner, per month on an annual commitment, plus a $500 one-time implementation fee. For small ABA practices that handle billing in-house. - Premium All-In-One Special (recommended) - no software fee; 5% of monthly claims paid, billed month-to-month. The $500 implementation fee is currently waived. Includes fully outsourced, end-to-end billing and claims management. - Self-Billing Package - custom quote. Full in-house billing tools for practices with an experienced ABA biller. - Insurance credentialing & enrollment - optional add-on billed at $200 per practice and per BCBA, for each insurer. Pricing page: https://ravenhealth.com/pricing ## Frequently asked questions ### What is Raven Health, and how can it benefit my ABA practice? Raven Health is a comprehensive platform that supports ABA practices from setup to daily operations. We can help you get established with insurance payers through our credentialing services, then provide the tools you need for ABA data collection, scheduling, billing, compliance management, and more. It's everything you need to run your practice efficiently, so you can focus on delivering quality therapy. ### How can Raven Health help me get my ABA clinic started? We provide full-service credentialing for ABA therapy clinics, handling practice/group enrollments, BCBA credentialing, and RBT credentialing with insurance payers. We manage everything from application preparation to submission, tracking, and follow-up until you're approved and ready to officially bill! ### How was Raven founded? Raven was founded by a practicing BCBA who got tired of piecing together different platforms that weren't designed for ABA clinics. After years of dealing with clunky systems that didn't talk to each other, they decided to build the all-in-one platform they wished existed, one that actually fits how ABA practices work. ### What kind of support does Raven Health offer, and how easy is it to switch platforms? Raven Health provides comprehensive support to make transitions seamless. The dedicated implementation team offers customized onboarding to get you and your staff up to speed quickly. Additionally, there's ongoing email support and access to a Knowledge Hub with resources, FAQs, and video tutorials. ### How customizable is Raven Health? Some of the customizations within the application include organization and client programs/goals, session notes templates, roles/permissions, scheduling client appointments, program prompts, and more. ### How secure is client data on Raven Health's platform? Raven Health prioritizes security and privacy by adhering to strict HIPAA regulations and implementing advanced encryption protocols. The platform has industry-leading security features to safeguard sensitive information. ### Does Raven Health have offline mode? Yes, Raven's app has both online and offline mode capabilities. ### Does Raven offer billing services? Yes. Post demo, if you want the Automated Billing Bundle option, you can set up a discovery call with one of our team members. ### What is included in Raven's Automated Billing plan? Our Automated Billing Bundle is designed for startups and small practices that want billing completely off their plate. For just 5% of collected revenue, we handle claims management, payment processing, AI-powered session summaries, and provide weekly performance reports. You only pay on claims that actually get paid: no upfront costs, no implementation fees, no additional software fees. Just straightforward, month-to-month billing that scales with your success. ### What AI features does Raven Health currently offer? Raven Health provides AI-generated session narratives. With one click, you can create auto-generated summaries based on real data collected, saving time and keeping documentation clear and meaningful. ## Pricing questions ### What's the difference between the 5% plan and the $29-per-client plan? The Standalone plan is a flat $29 per client per month for the software only (ideal if you already handle billing in-house). The Premium All-In-One plan has no software fee; instead it's 5% of the claims we actually collect for you, and it includes fully outsourced billing. Most startups choose Premium because there's no upfront software cost. On a demo we'll model both against your real claim volume so you can see which is cheaper for you. ### Is there really no cost to get started? There are no client minimums and no hidden costs. On the Premium All-In-One plan the $500 implementation fee is currently waived and there's no software fee: you only pay a percentage of what you collect, so you only pay when you get paid. ### Can we change plans as we grow? Yes. The Premium All-In-One plan is billed month-to-month, so you can adjust as your practice changes. Talk to us any time and we'll move you to the plan that fits where you are. ### Do you lock us into a long contract? The Premium All-In-One plan is month-to-month. The Standalone software plan is an annual commitment. Either way, we'll walk you through the exact terms on a quick call before you decide anything. ### How does credentialing pricing work? Credentialing is priced per enrollment: $200 for your practice per insurance company, plus $200 per BCBA per insurer. For example, a new clinic with 2 BCBAs enrolling with 5 insurers is about $3,000. We also assist with RBT enrollments. ### How long until we're up and running? Typical onboarding is about three weeks from signature to your first claim. Our implementation team handles your data migration and gets your staff trained so you're not doing it alone. ## ABA glossary ### ABA Billing ABA billing is the process of submitting insurance claims for ABA services and managing the revenue cycle - from verifying eligibility through coding, submission, and payment. ### ABA Data Collection ABA data collection is the systematic recording of client behavior during therapy - trials, prompts, responses, and behavior events - used to measure progress and guide clinical decisions. ### ABA Insurance Credentialing ABA insurance credentialing is the process of getting a practice and its clinicians approved as in-network providers with insurance payers so that services can be billed and reimbursed. ### ABA Practice Management Software ABA practice management software is an all-in-one, HIPAA-compliant platform that brings the clinical and operational tools an ABA practice needs - scheduling, data collection, billing, and reporting - into one system. ### ABC Data (Antecedent-Behavior-Consequence) ABC data is a descriptive record of behavior in context - what happened immediately before it (antecedent), what the behavior looked like, and what followed it (consequence) - collected to build hypotheses about why the behavior occurs. ### Applied Behavior Analysis (ABA) Applied Behavior Analysis (ABA) is a therapy grounded in the science of learning and behavior, most often used to support autistic people and individuals with developmental differences in building skills and independence. ### Assent Assent is the learner's own affirmative willingness to participate in therapy - distinct from the consent a guardian signs - shown through whatever behavior the learner has available, and honored by pausing or changing what happens when it is withdrawn. ### Authorization Units Authorization units are the quantity of service a payor has approved for a client over a defined period, expressed in billing units per service type - the budget that scheduling and treatment delivery must live inside. ### Behavior Intervention Plan (BIP) A behavior intervention plan (BIP) is a written plan describing how a team will respond to a specific challenging behavior - what changes to prevent it, what skill is taught in its place, and how everyone should respond when it happens. ### Board Certified Behavior Analyst (BCBA) A Board Certified Behavior Analyst (BCBA) is a graduate-level clinician certified by the Behavior Analyst Certification Board (BACB) to design and supervise ABA therapy programs. ### Caregiver Training Caregiver training is the service of teaching parents and other caregivers to run the strategies from their child's behavior plan - so that skills hold up in the hours and settings where clinicians aren't present. ### Chaining Chaining is a set of teaching procedures that link the individual steps of a multi-step routine - identified through a task analysis - into one fluent sequence, teaching one step at a time while the rest of the chain is prompted or completed for the learner. ### Claim Denial A claim denial occurs when an insurance payer refuses payment for a submitted claim - commonly because of a missing authorization, a coding error, an eligibility issue, or incomplete documentation. ### Clearinghouse A clearinghouse is the intermediary between providers and insurance payors: it validates claims, converts them to each payor's required electronic format, routes them, and returns status messages and remittances along the same pipe. ### Differential Reinforcement Differential reinforcement is the combination of reinforcing one class of behavior while withholding reinforcement for another, used to strengthen appropriate alternatives while a problem behavior is weakened. ### Discrete Trial Training (DTT) Discrete trial training (DTT) is a structured ABA teaching method that breaks a skill into small steps and teaches each one through short, repeated trials, each made up of an instruction, the learner's response, and a consequence. ### Duration Recording Duration recording is timing how long a behavior lasts - either the total time across a session or the length of each episode - used when a behavior's problem or progress lives in its length rather than its count. ### Echoic An echoic is the verbal operant of vocal imitation - repeating what was just heard, with the response matching the model sound for sound. ### Electronic Health Record (EHR) An electronic health record (EHR) is the digital record of a client's health information - demographics, diagnoses, assessments, treatment plans, session documentation, and authorizations - kept by a provider and governed by HIPAA. ### Electronic Visit Verification (EVV) Electronic visit verification is the electronic capture of who delivered a service, to whom, what service, where, and when it began and ended - required by many Medicaid programs for services delivered in the home. ### Explanation of Benefits (EOB) An explanation of benefits is the payor's statement of how it adjudicated a claim - what was billed, what the contract allows, what the plan paid, what the patient owes, and the coded reasons behind each adjustment. ### Extinction Extinction is the procedure of no longer providing the reinforcement that has been maintaining a behavior, so the behavior gradually weakens because it stops working. ### Frequency (Rate) Recording Frequency recording is counting each occurrence of a behavior, usually reported as rate - the count divided by observation time - so sessions of different lengths can be compared fairly. ### Functional Behavior Assessment (FBA) A functional behavior assessment (FBA) is the process of identifying why a challenging behavior happens - what tends to trigger it and what it achieves for the person - so that an intervention can address the cause rather than the surface behavior. ### Functions of Behavior The functions of behavior are the reasons a behavior keeps happening - the outcomes it reliably produces - conventionally grouped as attention, escape or avoidance, access to tangibles or activities, and automatic (sensory) reinforcement. ### Generalization Generalization is a skill holding up outside the conditions it was taught in - with different people, in different places, with different materials, and over time - which is the real goal of ABA teaching rather than performance in session. ### In-Network Provider An in-network provider is a healthcare professional or organization that has a contract with an insurance payer to provide covered services at negotiated reimbursement rates, which typically requires completing that payer's credentialing process. ### Initial Assessment An initial assessment is the first comprehensive evaluation completed by a BCBA to identify a client's strengths, skill deficits, challenging behaviors, and treatment needs, and its findings become the basis for the individualized ABA treatment plan. ### Interobserver Agreement (IOA) Interobserver agreement is the extent to which two people independently observing the same session record the same thing - the standard check that behavioral data reflects the behavior rather than the observer. ### Interval Recording Interval recording is a family of time-sampling methods that divide a session into short intervals and score each one for whether the behavior occurred, producing an estimate of behavior when counting every instance isn't feasible. ### Intraverbal An intraverbal is the verbal operant of responding to language with language - answering questions, completing phrases, and holding conversation, where the response does not echo the words that occasioned it. ### Maintenance Maintenance is the persistence of a learned skill after active teaching ends - the behavior continuing under the thinner, less structured reinforcement that everyday life actually provides. ### Mand A mand is the verbal operant of requesting - communication occasioned by wanting something and reinforced by getting it, whether the request is spoken, signed, exchanged as a picture, or produced on a device. ### Medical Necessity Medical necessity is the payor standard that services must be clinically required to treat the member's condition - the bar an ABA practice's assessments, treatment plans, and progress documentation exist to clear. ### Motivating Operation (MO) A motivating operation is a condition that temporarily changes how valuable a consequence is and how likely the behaviors that produce it become - deprivation and satiation being the everyday examples. ### National Provider Identifier (NPI) A National Provider Identifier (NPI) is a unique 10-digit identification number assigned to healthcare providers by the Centers for Medicare & Medicaid Services (CMS), used on insurance claims, credentialing applications, and other healthcare transactions. ### Natural Environment Teaching (NET) Natural environment teaching (NET) is an ABA approach that teaches skills during everyday activities and play, using the learner's own interests and the naturally occurring consequences of the moment instead of a structured trial format. ### Offline Data Collection Offline data collection is recording ABA session data without an internet connection, with the information syncing automatically once connectivity is restored - particularly valuable for home- and community-based services. ### Pairing Pairing is the deliberate process of associating a therapist, setting, or materials with things the learner already enjoys, so that the person and place themselves become signals that good things happen here. ### Payer A payer is the organization responsible for reimbursing healthcare providers for covered services - in ABA, typically a private insurance company, a Medicaid managed care organization, or a government program such as Medicaid or TRICARE. ### Preference Assessment A preference assessment is a structured way of identifying which items and activities a learner is most likely to work for right now, producing a ranked short list of probable reinforcers rather than a guess. ### Prior Authorization (PA) A prior authorization (PA) is approval from an insurance company that allows ABA services to be provided for a specific number of hours or range of dates, and it has to stay current for those services to be covered. ### Progress Report A progress report is a clinical document summarizing a client's progress toward their treatment goals over a reporting period, and it is often what an insurance company requires before authorizing continued ABA services. ### Prompt Hierarchy A prompt hierarchy is an ordered set of levels of assistance - from full physical guidance through models and gestures down to independence - used consistently by a team so support can be faded as a learner acquires a skill. ### Protected Health Information (PHI) Protected health information is individually identifiable health information held or transmitted by a covered entity or its business associates - the data HIPAA's privacy and security rules exist to protect. ### Registered Behavior Technician (RBT) A Registered Behavior Technician (RBT) is a paraprofessional credentialed by the BACB who delivers ABA therapy directly to clients under the supervision of a BCBA. ### Reinforcement Reinforcement is anything that follows a behavior and makes that behavior more likely to happen again, and it is the core mechanism ABA uses to build new skills. ### Rendering Provider The rendering provider is the healthcare professional who actually delivers a service to a client, and on an insurance claim they may be a different party than the billing provider, depending on how the practice is structured. ### Revenue Cycle Management (RCM) Revenue cycle management (RCM) is the end-to-end process of getting paid for care delivered - verifying benefits, obtaining authorizations, capturing services, coding and submitting claims, posting payments, and working denials and balances. ### Session Notes Session notes are the clinical documentation completed after each ABA session, summarizing the interventions used, the learner's responses, progress toward goals, and any notable observations. ### Shaping Shaping is a teaching procedure that reinforces successive approximations of a target behavior, so a skill the learner cannot yet perform is built gradually from responses they already can. ### Stimulus Control Stimulus control is the state in which a behavior occurs reliably in the presence of a particular cue and not otherwise, produced by a history of the behavior being reinforced in that cue's presence. ### Supervision Notes Supervision notes are records documenting the supervision a BCBA provides to an RBT, BCaBA, or trainee - typically the date of supervision, skills reviewed, feedback provided, and any action items. ### Tact A tact is the verbal operant of labeling - communication occasioned by seeing, hearing, or otherwise sensing something and maintained by social acknowledgment rather than by receiving the item itself. ### Task Analysis A task analysis is the breakdown of a multi-step skill, such as handwashing or getting dressed, into the individual steps that make it up, so each step can be taught, prompted, and measured on its own. ### Timely Filing Limit A timely filing limit is the payor's deadline for submitting a claim, measured from the date of service - claims arriving after it are denied regardless of their merit, and the denial is generally not billable to the client. ### Token Economy A token economy is a reinforcement system in which learners earn tokens - stars, points, chips - for target behaviors and exchange them later for chosen backup reinforcers. ### Treatment Plan A treatment plan is the clinical document that translates assessment results into the program itself: measurable goals with baselines and mastery criteria, the procedures to reach them, and the basis on which funders authorize care. ### Verbal Behavior Verbal behavior is B. F. Skinner's functional account of language, which classifies communication not by the form of the words but by why they are said - the conditions that occasion them and the consequences that maintain them. ## Recent blog posts - [Understanding ABA Billing Metrics](https://ravenhealth.com/blog/aba-billing-metrics) - [The Hidden Cost of Disconnected Systems in ABA](https://ravenhealth.com/blog/aba-disconnected-systems) - [Task Analysis in ABA Therapy](https://ravenhealth.com/blog/aba-task-analysis) - [How to Save Time Writing ABA Session Notes](https://ravenhealth.com/blog/how-to-save-time-writing-aba-session-notes) - [Top ABA Scheduling Softwares: How the Top Platforms Stack Up](https://ravenhealth.com/blog/best-aba-scheduling-softwares) - [How to Switch to a New ABA Software](https://ravenhealth.com/blog/switching-aba-software) - [Forward Chaining in ABA](https://ravenhealth.com/blog/aba-forward-chaining) - [7 Top-Rated ABA Billing Service Providers](https://ravenhealth.com/blog/top-aba-billing-softwares) - [AI Session Notes for ABA Therapy: 6 Features to Look for in Your Software](https://ravenhealth.com/blog/ai-aba-note-software-features) - [Top 5 Mobile Friendly ABA Data Collection Software Apps in 2026](https://ravenhealth.com/blog/mobile-data-collection-softwares) ## Key links - Schedule a demo: https://ravenhealth.com/schedule-demo - Pricing: https://ravenhealth.com/pricing - Blog: https://ravenhealth.com/blog (RSS: https://ravenhealth.com/blog/feed.xml) - About: https://ravenhealth.com/about-us