Raven 360: Pair Tree Autism Services Case Study
How Pair Tree Transformed Their ABA Practice with Raven Health
As a fast-growing ABA therapy provider in Indiana, Pair Tree Autism Services faced the same challenges many startup clinics encounter—manual billing processes, inefficient scheduling, and scattered systems for documentation and supervision. These operational gaps were slowing down their growth and keeping clinicians tied up in administrative work.
With the goal of building a sustainable, efficient ABA practice, Pair Tree turned to Raven 360, Raven Health’s all-in-one, AI-powered practice management solution. What followed was a measurable transformation in how they handled everything from claims submission to clinical documentation.
The Challenge: Disconnected Tools and Growing Complexity
Like many ABA organizations, Pair Tree was trying to scale while juggling multiple disconnected platforms. The administrative team spent hours each week managing insurance authorizations, tracking session data manually, and correcting billing errors—time that could have been spent on client care and clinical oversight.
Specifically, their team struggled with:
- Delays in insurance reimbursement due to manual claims workflows and limited visibility into adjudication timelines
- Inefficient tracking of authorization usage and session hour caps
- Limited oversight of therapist documentation and clinical fidelity
- A lack of real-time data to guide operational and clinical decisions
These challenges are common across ABA clinics relying on outdated systems or juggling multiple software platforms that don’t communicate.
The Solution: Streamlined ABA Operations with Raven 360
Pair Tree implemented Raven 360 across their organization to streamline operations and optimize outcomes. By centralizing key workflows—including scheduling, billing, authorization management, and clinical documentation—Pair Tree was able to move away from reactive problem-solving and toward proactive growth.
Key components of Raven 360 that delivered immediate impact included:
Comprehensive ABA Billing and Claims Management:
Raven 360’s automated billing engine helped reduce denials by validating claims before submission. With support for payer-specific rules and built-in alerts, the billing team submitted clean claims the first time—significantly improving cash flow.
Real-Time ABA Data Collection and Documentation:
Therapists captured session data directly within the platform using customizable, compliant session note templates. Data flowed seamlessly into reports and billing, eliminating duplicate entry and manual audits.
Intelligent Authorization and Utilization Tracking:
Pair Tree gained real-time visibility into every client’s authorized hours, usage trends, and upcoming expirations. This helped them stay compliant with insurance requirements and avoid missed units.
Supervision and Scheduling Oversight:
BCBAs and clinical directors had tools to manage direct and indirect supervision, assign team members, and ensure alignment with client treatment plans—all from one place.
The Results: Faster Payments, Better Oversight, and More Time for Clients
In just a few weeks, Pair Tree saw measurable improvements in both operational efficiency and financial outcomes:
- Claims were submitted within 24 hours of session completion, with payment posting typically occurring within 48 hours
- Claim acceptance rates rose to nearly 100%, reducing resubmissions and appeals
- Authorization tracking reduced missed units, maximizing reimbursement, and ensuring timely service delivery
- Administrative workload decreased, giving clinical staff more time for client interaction and supervision
By consolidating their ABA practice management tools into one seamless platform, Pair Tree was able to reduce overhead, improve billing outcomes, and scale more confidently.
Why Raven Health Made the Difference
Raven Health was built to meet the real needs of modern ABA therapy practices—especially startups like Pair Tree looking for scalable, intuitive solutions that don’t require a full-time admin team to operate. With AI-driven billing capabilities, compliance support, and real-time clinical and operational insights, Raven Health makes it easier to grow a practice without sacrificing quality.
Whether you’re just starting or managing a growing team of BCBAs and RBTs, Raven 360 gives you the infrastructure to succeed—from session note templates and therapist scheduling to end-to-end billing and payer analytics.
Ready to Streamline Your ABA Practice?
Pair Tree Autism Services saw real results within weeks of implementing Raven Health. If you’re looking for an all-in-one solution to simplify your ABA operations and increase your clinic’s efficiency, Raven 360 is ready to help.
